Scope
This Privacy Policy applies to the EnChat English speaking practice app, related services, and this website (together, the “Services”). EnChat is operated by the ThinkView team. Third-party services such as Apple, iCloud, and DeepSeek may have their own privacy policies and terms.
Information we process
To provide the Services, we may process:
- Learning content: transcripts, messages, corrections, mastery items, practice history, streaks, and weekly reports that you create or ask EnChat to generate.
- Account and entitlement data: an anonymous identifier, session tokens, and subscription entitlements verified through Apple StoreKit. EnChat does not collect your payment card details.
- Technical and security data: information needed for authentication, quotas, and abuse prevention, such as IP address, request time, and optional Apple device-integrity signals.
- Website logs: our hosting provider may generate necessary request, error, and security logs when you visit this website. The website does not offer public profiles, comments, or ad tracking.
Voice, transcription, and third-party AI
EnChat prioritizes Apple’s on-device speech capabilities to turn your voice into text. Raw recordings are not uploaded or retained by EnChat by default.
Before your first cloud AI call, the app shows a clear consent notice. After consent:
- Standard mode sends your transcript and recent necessary context for conversation and coaching;
- Privacy Enhanced mode sends only the current turn and a necessary summary, not your full history;
- Local mode uses Apple’s on-device capabilities and does not send practice content to cloud AI.
Cloud AI is processed by third-party model providers, currently including DeepSeek. If local recognition is unavailable and you allow cloud transcription fallback, audio may be sent for temporary processing and deleted after processing. Please do not deliberately include passwords, payment information, government ID numbers, or other unnecessary sensitive data in practice.
How we use information
- To provide conversation, coaching, shadowing comparison, mastery loops, reminders, and reports;
- To retain your learning progress and sync it across devices if you enable iCloud;
- To verify subscription entitlements, enforce practice quotas, prevent abuse, and protect the Services;
- To troubleshoot, improve reliability, and comply with legal obligations.
We do not sell your learning content or use it for targeted advertising.
Local storage and iCloud
Learning records are stored on your device first. If you enable iCloud, eligible learning data may sync to your private iCloud database under Apple’s services. Apple’s terms and privacy policy govern Apple’s handling of iCloud data. Your local records can continue to be used if iCloud is unavailable or disabled.
Retention and your choices
We retain server-side data only for as long as needed for the purposes above. Cloud AI requests and temporary audio are processed as needed to run the Service; raw recordings are not retained as long-term learning records. You can switch to Local mode, withdraw cloud AI consent, delete local learning records, and export Markdown records on supported subscription tiers.
For privacy requests or questions, email smile@thinksview.com. We will respond within the time required by applicable law.
Children, transfers, and security
EnChat is not directed to children under 13. We use reasonable access controls, token protection, encryption in transit, and data minimization, but no internet service can promise absolute security. The Services may use infrastructure in different countries or regions; information may therefore be processed across borders, subject to applicable law.
Changes and contact
We may update this policy when our features, operations, or legal obligations change. The new version will be posted here with a new date, and material changes will be highlighted in the app or by another reasonable method. Your continued use of the Services means you accept the updated policy.
Contact: smile@thinksview.com. Nothing in this policy limits rights you may have under applicable data protection law.